Actions30
- Customer Actions
- Whatsapp Web Actions
- Whatsapp Gupshup Actions
- Whatsapp Cloud Actions
Customer → List Customers
AI-generatedOverview
This node interacts with the Cloudia API to list customers based on specified search criteria. It supports searching customers either by phone number or by customer ID, making it useful for retrieving customer details in scenarios like CRM integrations, customer support automation, or marketing campaigns.
Use Case Examples
- Retrieve a customer record by phone number to verify contact details before sending a message.
- Fetch customer information by customer ID to update records or trigger workflows based on customer data.
Properties
| Name | Meaning |
|---|---|
| Cloudia API Key | API key for authenticating requests to the Cloudia service, used if credentials are not configured. |
| Search By | Determines whether the search for customers is done by phone number or customer ID. |
| Phone Number | The phone number of the customer to search for, digits only with area code, optionally including country code and ninth digit. |
| Customer ID | The unique numeric ID of the customer to search for. |
Output
JSON
idCustomer- Unique identifier of the customer.name- Name of the customer.phoneNumber- Phone number associated with the customer.email- Email address of the customer.otherCustomerDetails- Additional customer details returned by the Cloudia API.
Dependencies
- Cloudia API key or credentials for authentication
Troubleshooting
- Ensure the API key is valid and has the necessary permissions to access customer data.
- Verify that the phone number or customer ID provided matches the expected format and exists in the Cloudia system.
- Common error messages include 'Unsupported resource' or 'Unsupported operation' if incorrect parameters are set; verify resource and operation selections.