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Whatsapp Gupshup → Send Video Template

AI-generated

Overview

This node sends a video template message via the Whatsapp Gupshup service. It is useful for automating the sending of predefined video message templates to customers on WhatsApp, such as promotional videos, informational content, or customer support messages.

Use Case Examples

  1. Sending a video template to a customer with personalized parameters like customer name or order details.
  2. Automating video message campaigns using predefined templates and media URLs.

Properties

Name Meaning
Cloudia API Key API key for authenticating requests if not using stored credentials.
Channel Integration ID The channel integration ID to which the message will be sent.
Phone Number The recipient's phone number to which the video template message will be sent.
Template ID The ID of the video template to be sent.
Template Parameters Parameters to set variables predefined in the template, allowing customization of the message content.
Media URL URL of the video media to be sent as part of the template message.
Additional Fields Optional additional fields such as customer name and sender type (attendant, bot, or system) to customize the message further.

Output

JSON

  • success - Indicates if the message was sent successfully.
  • error - Error message if the message sending failed.

Dependencies

  • Cloudia API key or credentials for authentication

Troubleshooting

  • Ensure the Channel Integration ID and Template ID are correct and valid.
  • Verify the phone number format is correct and includes the country code.
  • Check that the Media URL is accessible and points to a valid video file.
  • If using the API key, ensure it is valid and has the necessary permissions.
  • Common errors include unsupported resource or operation errors if parameters are incorrect.

Discussion