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Whatsapp Web → Send Contact

AI-generated

Overview

This node sends a contact message via WhatsApp Web using the Cloudia API. It is useful for automating the process of sharing contact information through WhatsApp, such as sending a contact card to a customer's phone number. Practical examples include customer support scenarios where an agent or bot sends contact details to a user automatically.

Use Case Examples

  1. Sending a contact card to a customer after a support interaction.
  2. Automating the sharing of a sales representative's contact information with potential clients.

Properties

Name Meaning
Cloudia API Key API key for authenticating requests to the Cloudia service, used if credentials are not configured.
Phone Number The recipient's phone number to which the contact message will be sent.
Contact Name The name of the contact to be sent in the message.
Contact Phone The phone number of the contact to be sent in the message.
Additional Fields Optional additional parameters such as channel integration ID, customer name, and sender type (attendant, bot, or system).

Output

JSON

  • success - Indicates whether the message was sent successfully.
  • error - Error message if the operation failed.

Dependencies

  • Cloudia API key or credentials for authentication

Troubleshooting

  • Ensure the phone numbers are in the correct international format (e.g., 5511999999999).
  • Verify that the Cloudia API key is valid and has the necessary permissions.
  • Common errors include unsupported resource or operation errors if the parameters are incorrect.
  • If the node fails, check if 'Continue On Fail' is enabled to handle errors gracefully.

Discussion