Actions30
- Customer Actions
- Whatsapp Web Actions
- Whatsapp Gupshup Actions
- Whatsapp Cloud Actions
Whatsapp Gupshup → Send Document Template
AI-generatedOverview
This node operation sends a document template message via the Whatsapp Gupshup service. It is useful for automating the sending of predefined document templates to customers on WhatsApp, such as invoices, contracts, or informational documents. For example, a business can use this node to send a contract template to a customer automatically after a purchase.
Use Case Examples
- Sending a document template to a customer's WhatsApp number using a specific template ID and parameters.
- Automating the delivery of a document template with a media URL to multiple customers via Whatsapp Gupshup.
Properties
| Name | Meaning |
|---|---|
| Cloudia API Key | API key for authenticating requests if credentials are not used. |
| Channel Integration ID | The channel integration ID to which the message will be sent. |
| Phone Number | The recipient's phone number to which the message will be sent. |
| Template ID | The ID of the document template to send. |
| Template Parameters | Parameters to set variables predefined in the template, allowing customization of the message content. |
| Media URL | URL of the media (document) to be sent with the template. |
| Additional Fields | Optional additional fields such as customer name and sender type (attendant, bot, or system) to customize the message. |
Output
JSON
success- Indicates if the message sending was successful.error- Error message if the operation failed.
Dependencies
- Requires an API key credential for Cloudia API authentication.
Troubleshooting
- Common issues include invalid or missing API key, incorrect channel integration ID, invalid phone number format, or unsupported template ID.
- Errors may occur if the media URL is invalid or inaccessible.
- Ensure all required fields are correctly filled to avoid operation errors.