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Actions30

Whatsapp Web → Send Options List

AI-generated

Overview

This node sends an options list message via WhatsApp Web using the Cloudia API. It is useful for scenarios where you want to send interactive messages with multiple selectable options to a customer's phone number, such as surveys, menus, or quick replies.

Use Case Examples

  1. Sending a list of product options to a customer for selection.
  2. Sending a menu of service choices to a user for quick response.

Properties

Name Meaning
Cloudia API Key API key for authenticating requests to the Cloudia service, used if credentials are not configured.
Phone Number The recipient's phone number to which the options list message will be sent.
Text The main text message to be sent along with the options list.
Options A collection of options to be included in the list, each with a title and optional description.
Additional Fields Optional additional parameters such as channel integration ID, customer name, and sender type (attendant, bot, or system).

Output

JSON

  • success - Indicates if the message was sent successfully.
  • error - Error message if the message sending failed.

Dependencies

  • Cloudia API key or credentials for authentication

Troubleshooting

  • Ensure the phone number is in the correct international format without spaces or special characters.
  • Verify that the Cloudia API key is valid and has the necessary permissions.
  • Check that the options list is not empty and each option has a title.
  • Common errors include unsupported resource or operation errors if parameters are misconfigured.

Discussion