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Whatsapp Cloud → Send Video Template

AI-generated

Overview

This node sends a video template message via the Whatsapp Cloud service. It is useful for automating the sending of predefined video message templates to customers, such as promotional videos, informational content, or customer support messages.

Use Case Examples

  1. Sending a promotional video template to a customer using their customer ID and a predefined template ID.
  2. Automating customer notifications with video templates that include dynamic parameters to personalize the message.

Properties

Name Meaning
Cloudia API Key API key for authenticating requests if not using stored credentials.
Customer ID The unique identifier of the customer to whom the video template message will be sent.
Template ID The identifier of the video template to be sent.
Template Parameters Parameters to replace variables predefined in the video template, allowing message customization.
Media URL The URL of the video media to be sent as part of the template message.
Media Filename The filename to assign to the video media being sent.
Additional Fields Optional fields such as 'Sent by' to specify whether the message appears sent by an attendant or a bot.

Output

JSON

  • success - Indicates whether the message was sent successfully.
  • error - Error message if the message sending failed.

Dependencies

  • Cloudia API key or credentials for authentication

Troubleshooting

  • Ensure the Cloudia API key is valid and has the necessary permissions.
  • Verify that the Customer ID and Template ID are correct and exist in the system.
  • Check that the Media URL is accessible and points to a valid video file.
  • Common errors include unsupported resource or operation errors if incorrect parameters are provided.
  • If the node throws an error, verify the input parameters and API key, and ensure network connectivity.

Discussion