Actions30
- Customer Actions
- Whatsapp Web Actions
- Whatsapp Gupshup Actions
- Whatsapp Cloud Actions
Whatsapp Cloud → Send Image Template
AI-generatedOverview
This node sends an image template message via the Whatsapp Cloud service. It is useful for automating the sending of predefined image-based message templates to customers, such as promotional images, notifications, or informational content. For example, a business can use this node to send a branded image template to a customer with dynamic parameters filled in, enhancing customer engagement and communication.
Use Case Examples
- Sending a promotional image template to a customer with personalized parameters.
- Sending an informational image template with a specific media URL and filename to a customer.
Properties
| Name | Meaning |
|---|---|
| Cloudia API Key | API key for authenticating requests to the Cloudia service, used if credentials are not configured. |
| Customer ID | The unique identifier of the customer to whom the image template message will be sent. |
| Template ID | The identifier of the image template to be sent via Whatsapp Cloud. |
| Template Parameters | Parameters to dynamically fill variables predefined in the image template. |
| Media URL | The URL of the image media to be sent as part of the template message. |
| Media Filename | The filename to assign to the image media being sent. |
| Additional Fields | Optional additional settings such as indicating whether the message is sent by an attendant or a bot. |
Output
JSON
success- Indicates whether the message sending operation was successful.error- Error message if the operation failed.
Dependencies
- Cloudia API key or credentials for authentication
Troubleshooting
- Ensure the Cloudia API key is correctly provided if not using credentials, otherwise authentication will fail.
- Verify that the Customer ID and Template ID are valid and exist in the Whatsapp Cloud system.
- Check that the Media URL is accessible and points to a valid image file.
- Common error messages include unsupported resource or operation errors if incorrect parameters are set; verify the resource is 'whatsapp-cloud' and operation is 'send-image-template'.
- If the node throws an error about missing body builders or URL builders, ensure the operation and resource are correctly configured.