Actions30
- Customer Actions
- Whatsapp Web Actions
- Whatsapp Gupshup Actions
- Whatsapp Cloud Actions
Whatsapp Cloud → Send Text Template
AI-generatedOverview
This node sends a text template message via the Whatsapp Cloud service. It is useful for automating the sending of predefined message templates to customers, such as notifications, alerts, or marketing messages, using Whatsapp Cloud API.
Use Case Examples
- Sending a welcome message template to a new customer using their customer ID and a predefined template ID.
- Automating appointment reminders by sending a text template with dynamic parameters to customers via Whatsapp Cloud.
Properties
| Name | Meaning |
|---|---|
| Cloudia API Key | API key for authenticating requests to the Cloudia service, used if credentials are not configured. |
| Customer ID | The unique identifier of the customer to whom the message will be sent. |
| Template ID | The identifier of the Whatsapp message template to send. |
| Template Parameters | Parameters to fill in variables predefined in the message template, allowing dynamic content in the template. |
| Additional Fields | Optional additional settings for the message, such as specifying whether the message is sent by an attendant or a bot. |
Output
JSON
success- Indicates if the message sending operation was successful.error- Error message if the operation failed (only present if continue on fail is enabled and an error occurred).
Dependencies
- Cloudia API key or credentials for authentication
Troubleshooting
- Unsupported resource or operation errors if the resource or operation parameters are incorrect.
- API request failures due to invalid API key or network issues.
- Ensure the template ID and customer ID are valid and exist in the Whatsapp Cloud system.