Actions30
- Customer Actions
- Whatsapp Web Actions
- Whatsapp Gupshup Actions
- Whatsapp Cloud Actions
Whatsapp Gupshup → Send Image Template
AI-generatedOverview
This node sends an image template message via the Whatsapp Gupshup service. It is useful for automating the sending of templated image messages to customers on WhatsApp, such as marketing campaigns, notifications, or customer support messages that require predefined templates with images.
Use Case Examples
- Sending a promotional image template to a customer using their phone number and a predefined template ID.
- Automating customer notifications with image templates that include dynamic parameters for personalization.
Properties
| Name | Meaning |
|---|---|
| Cloudia API Key | API key for authenticating requests if not using stored credentials. |
| Channel Integration ID | The channel integration ID to which the message will be sent. |
| Phone Number | The recipient's phone number to which the message will be sent. |
| Template ID | The ID of the template to be used for the message. |
| Template Parameters | Parameters to set variables predefined in the template, allowing dynamic content in the message. |
| Media URL | URL of the image media to be sent with the template message. |
| Additional Fields | Optional additional fields such as customer name and sender type (attendant, bot, system) to customize the message. |
Output
JSON
success- Indicates if the message was sent successfully.error- Error message if the message sending failed.
Dependencies
- Whatsapp Gupshup API service
- Cloudia API key or credentials for authentication
Troubleshooting
- Ensure the Channel Integration ID and Template ID are correct and valid.
- Verify the phone number format is correct and includes the country code.
- Check that the Media URL is accessible and points to a valid image file.
- If authentication fails, verify the API key or credentials are correctly set.
- Common errors include unsupported resource or operation, which indicate misconfiguration of the node parameters.