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Whatsapp Gupshup → Send Text Template

AI-generated

Overview

This node sends a text template message via the Whatsapp Gupshup service. It is useful for automating the sending of predefined message templates to customers' phone numbers through a specified channel integration. For example, it can be used to send order confirmations, appointment reminders, or promotional messages using Whatsapp templates.

Use Case Examples

  1. Sending a WhatsApp template message to a customer to confirm an order.
  2. Automating appointment reminders via WhatsApp using predefined templates.

Properties

Name Meaning
Cloudia API Key API key for authenticating requests if credentials are not used.
Channel Integration ID The ID of the channel integration through which the message will be sent.
Phone Number The recipient's phone number to which the message will be sent.
Template ID The ID of the WhatsApp template to be sent.
Template Parameters Parameters to fill variables predefined in the WhatsApp template.
Additional Fields Optional additional fields such as customer name and sender type (attendant, bot, or system).

Output

JSON

  • success - Indicates if the message was sent successfully.
  • error - Error message if the sending failed.

Dependencies

  • Requires an API key credential for Cloudia API authentication.

Troubleshooting

  • Common issues include invalid or missing API key, incorrect channel integration ID, invalid phone number format, or unsupported template ID.
  • Errors such as 'Unsupported resource' or 'Unsupported operation' indicate misconfiguration of resource or operation parameters.
  • Ensure the template parameters match the predefined variables in the WhatsApp template to avoid message sending failures.

Discussion