Actions30
- Customer Actions
- Whatsapp Web Actions
- Whatsapp Gupshup Actions
- Whatsapp Cloud Actions
Whatsapp Web → Send Document
AI-generatedOverview
This node sends a document message via WhatsApp Web using the Cloudia API. It is useful for automating the sending of documents such as PDFs, images, or other files to a specified phone number through WhatsApp. For example, a business can use this node to send invoices, contracts, or product manuals directly to customers' WhatsApp accounts.
Use Case Examples
- Sending a PDF invoice to a customer's WhatsApp number.
- Sending a product manual document to a customer after purchase.
Properties
| Name | Meaning |
|---|---|
| Cloudia API Key | API key for authenticating requests to the Cloudia service, used if credentials are not configured. |
| Phone Number | The recipient's phone number in international format to which the document will be sent. |
| Media URL | The URL of the document file to be sent via WhatsApp. |
| Media Filename | The filename to be used for the document being sent. |
| Caption | Optional caption text to accompany the document message. |
| Additional Fields | Optional additional parameters such as channel integration ID, customer name, and sender type (attendant, bot, or system). |
Output
JSON
success- Indicates if the document was sent successfully.error- Error message if sending the document failed.
Dependencies
- Cloudia API service for sending WhatsApp messages
Troubleshooting
- Ensure the Cloudia API key is valid and has permissions to send WhatsApp messages.
- Verify the phone number is in the correct international format without spaces or special characters.
- Check that the media URL is accessible and points to a valid document file.
- Common errors include unsupported resource or operation errors if parameters are misconfigured.
- If the node fails, check if 'Continue On Fail' is enabled to handle errors gracefully.