Actions64
- Website Actions
- Conversation Actions
- People Actions
- Operator Actions
- Settings Actions
- Analytics Actions
- Availability Actions
- Campaign Actions
- Helpdesk Actions
- Visitors Actions
- Batch Actions
- Verify Actions
Availability → Get Status
AI-generatedOverview
This node interacts with the Crisp API to retrieve the availability status of a specified website. It is useful for monitoring whether a website's chat availability is online, offline, or in another state. For example, a user can automate workflows that check the availability status of their Crisp-powered chat on their website to trigger notifications or adjust customer support resources accordingly.
Use Case Examples
- Check the current availability status of a website's chat to determine if operators are online.
- Automate alerts when the website chat availability changes to offline or busy states.
Properties
| Name | Meaning |
|---|---|
| Website ID | The website ID from your Crisp dashboard, used to specify which website's availability status to retrieve. |
| Additional Fields | Optional additional parameters that can be used to refine the request or provide extra context, though not specifically used in this operation. |
Output
JSON
status- The availability status of the website, indicating if the chat is online, offline, or in another state.
Dependencies
- An API key credential for Crisp API authentication
Troubleshooting
- Ensure the Website ID is correct and corresponds to a valid Crisp website.
- Verify that the API credentials (username and password) are correctly set and have the necessary permissions.
- Check network connectivity to Crisp API endpoints.
- If the API returns an error, review the error message for details such as invalid parameters or authentication issues.
Links
- Crisp API Documentation - Official documentation for Crisp API endpoints and usage.