Actions64
- Website Actions
- Conversation Actions
- People Actions
- Operator Actions
- Settings Actions
- Analytics Actions
- Availability Actions
- Campaign Actions
- Helpdesk Actions
- Visitors Actions
- Batch Actions
- Verify Actions
People → Get Profile
AI-generatedOverview
This node interacts with the Crisp API to retrieve a specific people profile from a Crisp website. It is useful for scenarios where you need to fetch detailed information about a user or customer profile stored in Crisp, such as for customer support, user management, or data synchronization purposes. For example, you can use this node to get the profile details of a user by their People ID to display or process their information in your workflow.
Use Case Examples
- Retrieve a user profile by People ID to display user details in a CRM system.
- Fetch a people profile to update or analyze customer data in an automated support workflow.
Properties
| Name | Meaning |
|---|---|
| Website ID | The website ID from your Crisp dashboard, used to identify the Crisp website context for the API call. |
| People ID | The ID of the people profile to retrieve from the Crisp website. |
| Additional Fields | Optional additional fields related to the people profile, such as email, first name, last name, phone, company, state, blocked status, assigned user ID, role, domain, and verification string. These fields can be used for extended profile data or updates. |
Output
JSON
id- The unique identifier of the people profile.nickname- The nickname of the people profile.email- The email address of the people profile.phone- The phone number of the people profile.avatar- The avatar URL of the people profile.segments- Segments or tags associated with the people profile.data- Custom data stored in the people profile.
Dependencies
- Crisp API key credential
Troubleshooting
- Ensure the Website ID and People ID are correct and correspond to existing entries in your Crisp dashboard.
- Check that the Crisp API key credential is valid and has the necessary permissions to access people profiles.
- If the node returns an error, verify the network connectivity and Crisp API service status.
- Invalid JSON in additional fields (if used) may cause errors; ensure proper formatting.
Links
- Crisp API - Get People Profile - Official Crisp API documentation for retrieving a people profile.