Actions64
- Website Actions
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Batch → Read Conversations
AI-generatedOverview
This node operation allows batch reading of conversations for a specified website in the Crisp platform. It is useful for scenarios where you need to mark multiple conversations as read in bulk, streamlining conversation management and improving workflow efficiency. For example, a customer support team can use this operation to update the read status of multiple conversations at once after reviewing them.
Use Case Examples
- Batch mark multiple conversations as read for a specific website to keep the conversation list organized.
- Automate the process of updating conversation read status in bulk after a support shift ends.
Properties
| Name | Meaning |
|---|---|
| Website ID | The website ID from your Crisp dashboard, used to identify the website whose conversations are being batch read. |
| Additional Fields | Collection of optional fields to specify the batch operation details, such as conversation identifiers or filters for the batch read operation. |
Output
JSON
*- Response data from the Crisp API for the batch read conversations operation
Dependencies
- An API key credential for Crisp API authentication
Troubleshooting
- Ensure the Website ID is correct and corresponds to an active Crisp website.
- Verify that the API credentials are valid and have the necessary permissions to perform batch operations.
- Check the format and content of the additional fields to ensure they meet the API requirements.
- Common errors include authentication failures, invalid parameters, or network issues. Review error messages for specific details and adjust inputs accordingly.
Links
- Crisp API - Batch Read Conversations - Official Crisp API documentation for the batch read conversations endpoint.