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Crisp

Interact with Crisp API - Complete integration with all available endpoints

Actions64

Settings → Update

AI-generated

Overview

This node operation updates the settings of a specified website in the Crisp platform. It allows users to modify various website settings by sending the updated data to the Crisp API. This is useful for managing and customizing website configurations programmatically, such as changing email, name, phone, company, conversation state, blocking status, assignment, role, domain, and verification string.

Use Case Examples

  1. Updating the email and phone number associated with a website's settings.
  2. Changing the conversation state to 'resolved' or 'pending'.
  3. Blocking or unblocking conversations on the website.
  4. Assigning a conversation to a specific user ID for routing purposes.

Properties

Name Meaning
Website ID The website ID from your Crisp dashboard, used to identify which website's settings to update.
Additional Fields A collection of optional fields to update in the website settings, including email, first name, last name, phone, company, conversation state, blocked status, assigned user ID, operator role, domain, and verification string.

Output

JSON

  • response - The JSON response from the Crisp API after updating the website settings, containing the updated settings data or status.

Dependencies

  • Crisp API credentials (username and password) for authentication

Troubleshooting

  • Ensure the Website ID is correct and exists in your Crisp dashboard to avoid 'not found' errors.
  • Verify that the API credentials are valid and have the necessary permissions to update website settings.
  • Check that the additional fields provided are in the correct format, especially for options like 'state' and 'role'.
  • If the API returns an error, review the error message for details on what might be wrong, such as invalid parameters or missing required fields.

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