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Interact with Crisp API - Complete integration with all available endpoints

Verify → Update Settings

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Overview

This node operation updates the verification settings for a specified website in the Crisp platform. It is useful for managing verification parameters such as email, first name, last name, phone, company, conversation state, blocking status, user assignment, operator role, domain, and verification string. This operation is typically used to modify how verification is handled for a website's interactions within Crisp, ensuring that the verification settings are up-to-date and tailored to the website's needs.

Use Case Examples

  1. Updating the verification email and phone number for a website to enhance user verification.
  2. Changing the conversation state to 'resolved' and blocking a conversation to prevent further messages.
  3. Assigning a conversation to a specific user ID and setting the operator role to 'administrator'.

Properties

Name Meaning
Website ID The website ID from your Crisp dashboard, used to identify which website's verification settings to update.
Additional Fields A collection of optional fields to update the verification settings, including email, first name, last name, phone, company, state, blocked status, assigned user ID, role, domain, and verification string.

Output

JSON

  • * - Response from Crisp API with updated verification settings details

Dependencies

  • Crisp API credentials (username and password) for authentication

Troubleshooting

  • Ensure the Website ID is correct and exists in your Crisp dashboard to avoid 'not found' errors.
  • Verify that the API credentials are valid and have the necessary permissions to update verification settings.
  • Check that the additional fields provided are in the correct format, especially JSON fields if used.
  • If the API returns an error, review the error message for details on what might be wrong, such as invalid parameters or authentication issues.

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