Overview

This node operation creates a new people profile in the Crisp system for a specified website. It is useful for adding user profiles with various personal and contact details to the Crisp platform, enabling better customer management and interaction tracking. For example, it can be used to programmatically add new customer profiles with email, name, phone, company, and other attributes directly from an automation workflow.

Use Case Examples

1. Create a new people profile with email, first name, last name, and phone number for a website.
2. Add a profile with additional fields like company, state, blocked status, assigned user ID, role, domain, and verification string.

Properties

Output

JSON

• id - The unique identifier of the created people profile.
• email - Email address of the created profile.
• firstName - First name of the created profile.
• lastName - Last name of the created profile.
• phone - Phone number of the created profile.
• company - Company name of the created profile.
• state - Conversation state of the created profile.
• blocked - Whether the conversation is blocked for the created profile.
• assignToUserId - User ID assigned to the conversation for the created profile.
• role - Operator role of the created profile.
• domain - Domain name associated with the created profile.
• verify - Verification string of the created profile.

Dependencies

• An API key credential for Crisp API authentication

Troubleshooting

• Ensure the Website ID is correct and corresponds to an existing Crisp website.
• Verify that the API credentials are valid and have the necessary permissions to create profiles.
• Check that required fields are provided and correctly formatted, especially the Website ID.
• If the API returns errors, review the error message for details such as invalid fields or rate limits.

Links

• Crisp API - Create People Profile - Official Crisp API documentation for creating a people profile.