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OOps

Interact with OOps — the N2 ITSM suite on Odoo

Actions19

Service Request → Cancel

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Summary

Cancel a Service Request in OOps by its record ID. The node calls Odoo’s action_cancel method and returns the ID, model name, and operation performed.

Inputs

  • Record ID (`recordId`) (required) — Numeric ID of the Service Request to cancel.

Output shape

A single record with id, model (itsm.request), and operation (cancel).

The operation can’t cancel a request that is already done or cancelled, according to its declared description. With Continue On Fail enabled, errors are returned as an item containing error.

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