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OOps

Interact with OOps — the N2 ITSM suite on Odoo

Service Request → Get

AI-generated

Summary

Retrieve a single OOps Service Request from Odoo by ID, returning all fields or a selected subset.

Inputs

  • recordId (required) — Required numeric ID of the Service Request (itsm.request) to read.
  • fields — Optional comma-separated field names, such as name,state,requester_id. Whitespace is trimmed and empty entries are ignored. Leave empty to return all fields.

Output shape

A single Service Request record as a JSON item for each input item.

Returns the record's fields directly. If no record is returned, the operation raises a not-found error. With Continue On Fail enabled, failures return an item containing an error message.

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