Actions19
- Approval Actions
- Service Request Actions
- Task Actions
Service Request → Comment in Chatter
AI-generatedSummary
Posts a public message to the chatter of the specified OOps Service Request. Provide its record ID and a message body; HTML is supported.
Inputs
- Record ID (required) — Numeric ID of the Service Request to comment on.
- Body (required) — Message body to post. HTML is supported.
Output shape
A single record containing the Service Request ID, model name, and created chatter message ID.
Returns fields
id,model(itsm.request), andmessage_id.