OOps icon

OOps

Interact with OOps — the N2 ITSM suite on Odoo

Service Request → Mark as Done

AI-generated

Summary

Mark a Service Request as done by calling Odoo’s action_done method for the specified record.

Inputs

  • Record ID (required) — Numeric ID of the Service Request to mark as done.

Output shape

A single record containing the Service Request ID, model (itsm.request), and operation (markDone).

The operation does not return the updated Service Request fields.

Links

Discussion