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OOps

Interact with OOps — the N2 ITSM suite on Odoo

Task → Start

AI-generated

Summary

Start an existing OOps task by calling Odoo's action_start method to move it from to do to in progress.

Inputs

  • recordId (required) — Required numeric ID of the itsm.request.task record to start.

Output shape

One JSON item per input item containing id, model, and operation.

Returns {"id": recordId, "model": "itsm.request.task", "operation": "start"}, rather than the updated task fields. With Continue On Fail enabled, failed items return an error message instead.

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