OOps icon

OOps

Interact with OOps — the N2 ITSM suite on Odoo

Actions19

Task → Update

AI-generated

Summary

Update an existing OOps task by ID, changing its name, sequence, assignee, description, or notes. Only nonempty text and nonzero numeric values are sent to Odoo.

Inputs

  • recordId (required) — Required ID of the task to update.
  • name — New task title. Leave empty to keep the current value.
  • sequence — New task execution order. Tasks with the same sequence run in parallel; different sequences run in cascade. Leave 0 to keep the current value.
  • assigneeId — New assignee's Odoo user (res.users) ID. Leave 0 to keep the current assignee.
  • description — New long-form task description. Leave empty to keep the current value.
  • notes — New free-form assignee notes. Leave empty to keep the current value.

Output shape

One JSON result per input item containing id, model, and updated.

model is 'itsm.request.task'. updated is true after the write call completes, or false when all optional fields are empty or 0 and no write is made. Updated task fields are not returned. Empty text and 0 cannot clear existing values. With Continue On Fail enabled, failed items return an error field.

Links

Discussion