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ChatWoot Application

Interact with ChatWoot Application APIs

Actions112

Contact → Merge Contacts

AI-generated

Summary

Merge two contacts within a specified ChatWoot account by consolidating the mergee contact into the base contact, after which the mergee contact is deleted.

Inputs

  • Account ID (required) — The numeric ID of the ChatWoot account containing the contacts.
  • Base Contact ID (required) — ID of the contact that will remain after the merge and receive all merged data.
  • Mergee Contact ID (required) — ID of the contact that will be merged into the base contact and then deleted.

Output shape

a single JSON object representing the merged contact's data as returned by the ChatWoot API

The merge operation synchronously returns the merged contact data. Errors may occur if contact IDs do not exist or belong to a different account.

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