Actions112
- Account Actions
- Account AgentBot Actions
- Agent Actions
- Audit Log Actions
- Automation Rule Actions
- Canned Response Actions
- Contact Actions
- Contact Label Actions
- Conversation Actions
- Conversation Assignment Actions
- Custom Attribute Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Message Actions
- Profile Actions
- Report Actions
- Account Conversation Metrics
- Account Reporting Events
- Agent Conversation Metrics
- Get Account Reports
- Get Account Reports Summary
- Get Conversation Statistics Grouped by Agent
- Get Conversation Statistics Grouped by Channel Type
- Get Conversation Statistics Grouped by Inbox
- Get Conversation Statistics Grouped by Team
- Get First Response Time Distribution by Channel
- Get Inbox-Label Matrix Report
- Get Outgoing Messages Count Grouped by Entity
- Team Actions
- Webhook Actions
Conversation → Add Labels
AI-generatedSummary
Add one or more labels to a specified conversation within a Chatwoot account.
Inputs
- Account ID (required) — The numeric identifier of the Chatwoot account containing the conversation.
- Conversation Name or ID (required) — The ID of the conversation to which labels will be added. Can be selected from a list or specified via an expression.
- Labels (required) — A JSON array of label strings to assign to the conversation.
Output shape
The operation returns the updated conversation data reflecting the added labels.
Labels must be provided as a JSON array in the input. The operation requires valid account and conversation identifiers. Request options such as batching, proxy, timeout, and SSL settings can be configured but do not affect the returned data shape.
Examples
Example 1: Add labels to a conversation
Specify the account ID (e.g., 1), select or input the conversation ID, and provide an array of label strings (e.g., ["urgent","support"]).