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ChatWoot Application

Interact with ChatWoot Application APIs

Actions112

Conversation → Update Custom Attributes

AI-generated

Summary

Update the custom attributes of a specific conversation within a ChatWoot account by specifying the account ID, conversation ID, and the custom attributes to set.

Inputs

  • Account ID (required) — The numeric ID of the ChatWoot account where the conversation exists.
  • Conversation Name or ID (required) — The identifier of the conversation to update, selectable from a list or set via expression.
  • Custom Attributes (required) — Key-value pairs of custom attributes to assign to the specified conversation.

Output shape

a single JSON object representing the updated conversation including its custom attributes

The output returns the updated conversation data. Inputs related to request options such as batching, SSL, proxy, and timeout are available but do not affect the shape of the returned data.

Examples

Example 1: Update a conversation's custom attribute 'priority' to 'high' on account 1234 for conversation ID 5678.

Set 'Account ID' to 1234, select or specify 'Conversation Name or ID' as 5678, then configure 'Custom Attributes' with {'priority':'high'}.

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