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ChatWoot Application

Interact with ChatWoot Application APIs

Actions112

Help Center → Add a New Category

AI-generated

Summary

Create a new category within a specified Help Center portal of a ChatWoot account by providing the account ID and portal ID, along with optional category details.

Inputs

  • Account ID (required) — The numeric ID of the ChatWoot account where the Help Center portal exists.
  • Name or ID (required) — The ID of the Help Center portal to which the new category will be added; can be selected from loaded options or specified via expression.
  • Additional Options — Optional parameters to customize the category such as its name, description, icon, locale, slug for the URL, position in listing, parent category ID for hierarchy, and an associated category ID for linking similar categories.

Output shape

a single record representing the newly created Help Center category as returned by ChatWoot's API

The output includes all details of the created category. Optional fields can be omitted if not set. Requires valid authentication and correct account and portal IDs. No pagination is involved.

Examples

Example 1: Add a new Help Center category with minimal required inputs

Specify Account ID and select the portal ID. Optionally provide the category name in Additional Options.

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