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Help Center → Add a New Category
AI-generatedSummary
Create a new category within a specified Help Center portal of a ChatWoot account by providing the account ID and portal ID, along with optional category details.
Inputs
- Account ID (required) — The numeric ID of the ChatWoot account where the Help Center portal exists.
- Name or ID (required) — The ID of the Help Center portal to which the new category will be added; can be selected from loaded options or specified via expression.
- Additional Options — Optional parameters to customize the category such as its name, description, icon, locale, slug for the URL, position in listing, parent category ID for hierarchy, and an associated category ID for linking similar categories.
Output shape
a single record representing the newly created Help Center category as returned by ChatWoot's API
The output includes all details of the created category. Optional fields can be omitted if not set. Requires valid authentication and correct account and portal IDs. No pagination is involved.
Examples
Example 1: Add a new Help Center category with minimal required inputs
Specify Account ID and select the portal ID. Optionally provide the category name in Additional Options.