Actions112
- Account Actions
- Account AgentBot Actions
- Agent Actions
- Audit Log Actions
- Automation Rule Actions
- Canned Response Actions
- Contact Actions
- Contact Label Actions
- Conversation Actions
- Conversation Assignment Actions
- Custom Attribute Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Message Actions
- Profile Actions
- Report Actions
- Account Conversation Metrics
- Account Reporting Events
- Agent Conversation Metrics
- Get Account Reports
- Get Account Reports Summary
- Get Conversation Statistics Grouped by Agent
- Get Conversation Statistics Grouped by Channel Type
- Get Conversation Statistics Grouped by Inbox
- Get Conversation Statistics Grouped by Team
- Get First Response Time Distribution by Channel
- Get Inbox-Label Matrix Report
- Get Outgoing Messages Count Grouped by Entity
- Team Actions
- Webhook Actions
Conversation → Get Conversation Counts
AI-generatedSummary
Retrieve counts of conversations in a specified ChatWoot account, optionally filtered by inbox, labels, search term, status, or team.
Inputs
- Account ID (required) — The numeric ID of the ChatWoot account to fetch conversation counts from.
- Inbox ID — Filter conversation counts by a specific inbox within the account.
- Labels — Filter conversation counts by specific labels in JSON format.
- Q — Filter conversation counts by conversations containing messages with this search term.
- Status — Filter conversation counts by their status (all, open, pending, resolved, snoozed). Defaults to 'all'.
- Team ID — Filter conversation counts by a specific team ID.
Output shape
a single object containing counts of conversations matching the query parameters for the given account
The response returns aggregated counts for the specified filters; pagination is not applicable as this is a counts endpoint. Optional query parameters narrow down the counts returned.
Examples
Example 1: Count all conversations for a specific account
Set 'Account ID' to the target account and leave all optional filters empty or at defaults.
Example 2: Count conversations filtered by inbox and status
Set 'Account ID' and provide 'Inbox ID' and select desired 'Status' such as 'open'.