Actions112
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Conversation → Update Conversation
AI-generatedSummary
Update the properties of an existing conversation within a specified ChatWoot account by its conversation ID.
Inputs
- Account ID (required) — Numeric identifier of the ChatWoot account where the conversation exists.
- Conversation Name or ID (required) — ID of the conversation to update; selectable from a list or specified via expression.
- Priority — (Optional) Set the priority level of the conversation. Options include High, Low, Medium, None, and Urgent.
- Sla Policy ID — (Optional) Specify the SLA policy ID to associate with the conversation, available only in the Enterprise edition.
Output shape
a single updated conversation record/object.
Requires valid Account ID and Conversation ID; updates will reflect fields provided in Additional Options. Does not return multiple records or batches.