ChatWoot ApplicationInstall

Summary

Update an existing inbox in ChatWoot by specifying the account ID and inbox ID, modifying optional inbox attributes as needed.

Inputs

• account_id (required) — The numeric ID of the ChatWoot account that owns the inbox.
• id (required) — The ID of the inbox to update, selected from a dynamic list or provided via expression.
• additionalOptions — Optional fields to update on the inbox, such as name, avatar, channel configuration, settings like greeting message, working hours, email collection and more.

Output shape

a JSON object representing the updated inbox resource returned by ChatWoot API.

All updated inbox fields are reflected in the response. The operation requires valid account and inbox IDs, and optional fields can be selectively included in the request body.

Examples

Example 1: Update the name and enable greeting message of an existing inbox

Set 'account_id' to the target account, select the inbox 'id', then in Additional Options provide 'name' and set 'greeting_enabled' to true.

Links

• n8n community nodes installation guide