Actions112
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- Get Conversation Statistics Grouped by Agent
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- Get Outgoing Messages Count Grouped by Entity
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Report → Get Outgoing Messages Count Grouped by Entity
AI-generatedSummary
Retrieve the count of outgoing messages grouped by a selected entity (agent, inbox, label, or team) for a specified account in ChatWoot.
Inputs
- Account ID (required) — The numeric ID of the ChatWoot account to query.
- Group By (required) — The entity by which to group outgoing message counts; options are agent, inbox, label, or team.
- Request Options — Optional settings to configure request batching, SSL certificate validation, proxy usage, and timeout for the API call.
Output shape
A JSON object containing outgoing message counts grouped by the selected entity type for the specified account.
The count data returned reflects outgoing messages grouped according to the 'Group By' selection. Request options can affect request handling but do not alter the data returned.
Examples
Example 1: Count outgoing messages grouped by agent for account 1.
Set Account ID to 1 and Group By to 'agent'. The node returns counts of outgoing messages aggregated per agent.