Actions112
- Account Actions
- Account AgentBot Actions
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- Get Account Reports
- Get Account Reports Summary
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- Get Conversation Statistics Grouped by Channel Type
- Get Conversation Statistics Grouped by Inbox
- Get Conversation Statistics Grouped by Team
- Get First Response Time Distribution by Channel
- Get Inbox-Label Matrix Report
- Get Outgoing Messages Count Grouped by Entity
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Report → Account Reporting Events
AI-generatedSummary
Retrieve reporting events for a specific ChatWoot account, optionally filtered by inbox ID, event name, user ID, and a date range.
Inputs
- Account ID (required) — The numeric ID of the ChatWoot account from which to retrieve reporting events.
- Inbox ID — Optional filter to restrict events to a specific inbox ID.
- Name — Optional filter to specify the event name to retrieve, such as 'first_response', 'resolution', or 'reply_time'.
- Since — Optional Unix timestamp (in seconds) to specify the start time for events to include.
- Until — Optional Unix timestamp (in seconds) to specify the end time for events to include.
- User ID — Optional filter to include events generated by a specific user or agent ID.
Output shape
a list of reporting event records for the specified account, filtered as per input parameters
Results correspond to queried account reporting events and respect optional filters. Pagination or batching behavior follows node-level request options, not operation-specific.
Examples
Example 1: Retrieve account reporting events for account ID 1 between two timestamps, filtered by inbox ID and event name
Set Account ID to 1; set Inbox ID to desired inbox; set Name to event name; set Since and Until to Unix timestamps defining time range.