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Interact with ChatWoot Application APIs

Actions112

Report → Get First Response Time Distribution by Channel

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Summary

Retrieve the distribution of first response times segmented by communication channel for a specified Chatwoot account.

Inputs

  • Account ID (required) — The numeric ID of the Chatwoot account to query the report for.
  • Request Options — Optional HTTP request configuration including batching settings, SSL certificate acceptance, proxy, and timeout.

Output shape

a JSON object representing the first response time distribution grouped by channel for the specified account

The response shape depends on Chatwoot's API return format for this report. Pagination is not indicated. Errors from the API will be raised accordingly.

Examples

Example 1: Obtain first response time distribution for account ID 1

Set Account ID to 1; optionally configure request options such as proxy or timeout.

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