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Interact with ChatWoot API

Actions113

Accounts → Update An Account

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Overview

This node integrates with the ChatWoot API to update an existing account's details. It is useful in scenarios where you need to programmatically modify account information such as the account name based on dynamic inputs or workflows. For example, you might use this node to rename accounts in bulk, update account metadata after certain triggers, or synchronize account names from another system.

Properties

Name Meaning
Account Id The numeric ID of the account to update (required). This identifies which account will be modified.
Name The new name for the account. This string value updates the account's display name.

Output

The node outputs JSON data representing the updated account object returned by the ChatWoot API. This typically includes the account's current state after the update, such as its ID, name, and other related properties. There is no binary output.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node uses HTTP requests to interact with the ChatWoot REST API.

Troubleshooting

  • Invalid Account Id: If the provided account ID does not exist, the API will return an error. Verify that the account ID is correct and exists in your ChatWoot instance.
  • Authentication Errors: Ensure the API key credential is valid and has sufficient permissions to update accounts.
  • Network Issues: Check connectivity to the ChatWoot server URL configured in the credentials.
  • Empty Name Field: If the "Name" property is left empty, the API may reject the request or leave the name unchanged depending on API behavior. Provide a valid non-empty string to update the name.

Links and References

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