ChatWootInstall

Overview

This node interacts with the Conversations API to list all conversations associated with a specific contact within a given inbox. It is useful for retrieving conversation history or monitoring ongoing interactions between contacts and support agents or chatbots. For example, customer support teams can use this node to fetch all conversations of a particular customer to review past issues or continue an existing dialogue.

Properties

Output

The node outputs a JSON object containing the list of conversations related to the specified contact in the specified inbox. Each conversation entry typically includes details such as conversation ID, status, timestamps, messages summary, and participants. This structured data allows further processing or display within workflows.

No binary data output is indicated by the provided code.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The base URL for the ChatWoot instance must be configured in the node credentials.
• The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

• Missing or invalid Inbox Identifier or Contact Identifier: Ensure both identifiers are correctly provided and correspond to existing entities in the ChatWoot system.
• Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
• Network or connectivity issues: Confirm that the base URL is reachable and the ChatWoot server is operational.
• Empty results: If no conversations are returned, check if the contact actually has conversations in the specified inbox.

Links and References

• ChatWoot API Documentation
• n8n OpenAPI Node Integration Guide