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ChatWoot

Interact with ChatWoot API

Actions113

Users → Update A User

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Overview

This node integrates with the ChatWoot API to update user information on the platform. It allows modifying details of an existing user by specifying their unique numeric ID and updating fields such as name, email, password, and custom attributes. This is useful in scenarios where user data needs to be kept current, for example, syncing user profiles from another system, correcting user details, or managing user accounts programmatically.

Practical examples:

  • Automatically update a user's email address when it changes in your CRM.
  • Change a user's password securely through an automated workflow.
  • Add or modify custom metadata associated with a user for segmentation or personalization purposes.

Properties

Name Meaning
Id The numeric ID of the user on the platform (required to identify which user to update).
Name The new name of the user.
Email The new email address of the user.
Password The new password for the user. Must contain uppercase, lowercase letters, a number, and a special character.
Custom Attributes JSON object representing any custom attributes you want to associate with the user.

Output

The node outputs JSON data representing the updated user object as returned by the ChatWoot API. This typically includes the user's updated fields such as id, name, email, and any custom attributes. There is no binary output.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node uses HTTP requests with JSON payloads to communicate with the ChatWoot REST API.

Troubleshooting

  • Invalid User ID: If the provided user ID does not exist, the API will return an error indicating the user was not found. Verify the ID before running the node.
  • Password Validation Errors: Passwords must meet complexity requirements (uppercase, lowercase, number, special character). Failure to comply will cause the API to reject the update.
  • Authentication Failures: Ensure the API key and base URL are correctly set in the credentials; otherwise, authentication errors will occur.
  • Malformed JSON in Custom Attributes: The custom_attributes field expects valid JSON. Invalid JSON syntax will cause parsing errors.

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