Actions113
- Accounts Actions
- Account Users Actions
- Agent Bots Actions
- Users Actions
- Inbox API Actions
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- Conversations API Actions
- Messages API Actions
- CSAT Survey Page Actions
- Account Agent Bots Actions
- Agents Actions
- Canned Responses Actions
- Canned Response Actions
- Custom Attributes Actions
- Contacts Actions
- Contact Actions
- Automation Rule Actions
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- Conversations Actions
- Conversation Assignment Actions
- Conversation Labels Actions
- Inboxes Actions
- Messages Actions
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Conversations → Get Details Of A Conversation
AI-generatedOverview
This node interacts with the ChatWoot API to retrieve detailed information about a specific conversation within a given account. It is useful in scenarios where you need to fetch the full details of a conversation for customer support, analytics, or integration purposes. For example, a support automation workflow could use this node to pull conversation history before escalating an issue to a human agent.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the ChatWoot account. |
| Conversation Id | The numeric ID of the conversation to fetch. |
Output
The node outputs JSON data containing the detailed information of the specified conversation. This typically includes metadata such as conversation status, participants, messages, timestamps, and other relevant conversation attributes as provided by the ChatWoot API. There is no binary output.
Dependencies
- Requires an API key credential for authenticating with the ChatWoot API.
- The base URL for the ChatWoot instance must be configured in the node credentials.
- The node depends on the
@devlikeapro/n8n-openapi-nodepackage for OpenAPI-based request handling.
Troubleshooting
- Invalid Account or Conversation ID: If the IDs are incorrect or do not exist, the API will return an error. Verify that the numeric IDs are correct.
- Authentication Errors: Ensure the API key credential is valid and has sufficient permissions.
- Network Issues: Check connectivity to the ChatWoot server URL configured in credentials.
- Unexpected Response Structure: If the API changes, the node might fail to parse the response correctly; verify compatibility with the current ChatWoot API version.
Links and References
- ChatWoot API Documentation (for detailed API endpoints and data structures)
- n8n Documentation (for general usage of custom nodes and credentials)