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ChatWoot

Interact with ChatWoot API

Actions113

Users → Get Details Of A User

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Overview

This node interacts with the ChatWoot API to retrieve detailed information about a specific user by their numeric ID. It is useful in scenarios where you need to fetch user profile data, such as displaying user details in a dashboard, auditing user activity, or integrating user information into other workflows.

For example, you might use this node to get the full details of a customer or agent in your ChatWoot system by providing their user ID, enabling further processing or reporting based on that data.

Properties

Name Meaning
Id The numeric ID of the user on the platform whose details you want to retrieve. This is a required field.

Output

The node outputs JSON data containing the detailed information of the specified user as returned by the ChatWoot API. This typically includes user attributes such as name, email, role, status, and other profile-related fields.

If the API supports it, the output may also include nested objects or arrays representing related entities or metadata associated with the user.

No binary data output is expected from this operation.

Dependencies

  • Requires an active connection to the ChatWoot API.
  • Needs an API authentication token configured in the node credentials to authorize requests.
  • The base URL for the ChatWoot instance must be set in the credentials configuration.

Troubleshooting

  • Invalid or missing user ID: Ensure the "Id" property is provided and corresponds to an existing user in ChatWoot.
  • Authentication errors: Verify that the API key or token used in credentials is valid and has sufficient permissions to access user details.
  • Network or connectivity issues: Check that the ChatWoot server URL is correct and reachable from the n8n environment.
  • API rate limits: If many requests are made in a short time, the API might throttle calls; consider adding delays or retries.

Common error messages will generally come from the ChatWoot API and may indicate unauthorized access, not found resources, or malformed requests. Reviewing the exact API response message can guide resolution steps.

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