ChatWoot

Interact with ChatWoot API

Actions113

Accounts Actions
- Create An Account
- Get Details Of An Account
- Delete An Account
- Update An Account
Account Users Actions
- List All Account Users
- Create An Account User
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Get Details Of A Single Agent Bot
- Delete An Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Get Details Of A User
- Delete A User
- Update A User
- Get Sso Url Of A User
Inbox API Actions
- Get Details Of A Inbox
Contacts API Actions
- Create A Contact
- Get Details Of A Contact
- Update A Contact
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- List All Converation Messages
- Create A Message
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page
Account Agent Bots Actions
- List All Account Agent Bots
- Create An Account Agent Bot
- Get Details Of A Single Account Agent Bot
- Delete An Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Add New Agent To Account
- Delete Agent From Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Add New Canned Response To Account
- Delete Canned Response From Account
Canned Response Actions
- Update Canned Response In Account
Custom Attributes Actions
- Get Account Custom Attribute
- Add New Custom Attribute To Account
- Get Details Of A Single Custom Attribute
- Delete Custom Attribute From Account
- Update Custom Attribute In Account
Contacts Actions
- Contact List
- Contact Create
- Contact Details
- Contact Update
- Contact Delete
- Contact Conversations
- Contact Search
- Contact Filter
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Add New Automation Rule To Account
- Get Details Of A Single Automation Rule
- Delete Automation Rule From Account
- Update Automation Rule In Account
Help Center Actions
- Get Portal
- Add New Portal To Account
- Update New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List Meta
- Conversation List
- New Conversation
- Conversation Filter
- Get Details Of A Conversation
- Toggle Status Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- List All Labels Of A Conversation
- Conversation Add Labels
Inboxes Actions
- List All Inboxes
- Get Inbox
- Inbox Creation
- Update Inbox
- Get Inbox Agent Bot
- Update Agent Bot
- Get Inbox Members
- Add New Agent To Inbox
- Delete Agent In Inbox
- Update Agents In Inbox
Messages Actions
- List All Messages
- Create A New Message In A Conversation
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Create An Integration Hook
- Delete An Integration Hook
- Update An Integrations Hook
Teams Actions
- List All Teams
- Create A Team
- Get Details Of A Single Team
- Delete A Team
- Update A Team
- Get Team Members
- Add New Agent To Team
- Delete Agent In Team
- Update Agents In Team
Custom Filters Actions
- List All Filters
- Create A Custom Filter
- Get Details Of A Single Custom Filter
- Delete A Custom Filter
- Update A Custom Filter
Webhooks Actions
- List All Webhooks
- Create A Webhook
- Delete A Webhook
- Update A Webhook
Reports Actions
- List All Conversation Statistics
- List All Conversation Statistics Summary
- Get Account Conversation Metrics
- Get Agent Conversation Metrics

Help Center → Get Portal

AI-generated

Overview

This node interacts with the ChatWoot API to retrieve information about a Help Center portal associated with a specific account. It is useful for scenarios where you need to programmatically access or display details of a customer support portal, such as fetching portal settings or metadata for integration into other systems or dashboards.

A practical example would be automating the retrieval of Help Center portal data to sync it with an internal knowledge base or to monitor portal configurations across multiple accounts.

Properties

Name	Meaning
Account Id	The numeric ID of the account whose Help Center portal information you want to retrieve.

Output

The node outputs JSON data representing the Help Center portal details for the specified account. This typically includes portal configuration, URLs, and other metadata related to the Help Center instance.

If the node supports binary data output (not indicated in the provided code), it would represent any files or media associated with the portal, but based on the static analysis, only JSON output is expected.

Dependencies

Requires an API key credential for authenticating with the ChatWoot API.
The node uses the ChatWoot API endpoint configured via credentials, which must include the base URL and authentication token.
No additional external dependencies are indicated beyond the ChatWoot API.

Troubleshooting

Common issues:
- Invalid or missing account ID: Ensure the "Account Id" property is set correctly and corresponds to an existing account.
- Authentication errors: Verify that the API key credential is valid and has sufficient permissions to access Help Center data.
- Network or connectivity problems: Check that the base URL in credentials is correct and reachable.
Error messages:
- Unauthorized or 401 errors usually indicate invalid API credentials.
- 404 errors may mean the specified account does not have a Help Center portal or the account ID is incorrect.
- Timeout or network errors suggest connectivity issues or misconfigured base URL.

Resolving these typically involves verifying input parameters, checking API credentials, and ensuring network accessibility.

Links and References

ChatWoot API Documentation (for detailed API endpoints and authentication)
n8n documentation on Using API Credentials

ChatWootInstall