TANSS

Interact with the TANSS API

Actions208

Activity Feed Actions
- Get Number of Unseen Events
- Get Rule Assignments
- List User Items
- Mark All as Seen
Availability Actions
- Get Availability
- Get Availability Types
Call Actions
- Create / Import Call
- Get a List of Phone Calls
- Get Phone Call By ID
- Update Phone Call
- Identify Phone Call
- Get All Employee Assignments
- Create Employee Assignment
- Delete Employee Assignment
- Creates a Call Notification
Call User Actions
- Get a List of Phone Calls
- Get Phone Call By ID
- Identifies a Phone Call
Callback Actions
- Create Callback
- Get a List of Callbacks
- Get Callback by ID
- Update Callback
- Change Callback State
Chat Actions
- Create Chat
- Get Chats
- Get Chat
- Get Chat Close Requests
- Create Chat Message
- Add Participant
- Delete Participant
- Close Chat
- Accept/Decline Close Request
- Re-Open Chat
Checklist Actions
- Assign Checklist
- Check Item
- Copy Checklist
- Create New Version
- Delete Checklist
- Get Assigned Checklists
- Get Checklist
- Get Checklist Process
- Get Checklists
- Remove Checklist
- Update Checklist
- Update Checklist Action
Company Actions
- Create Company
- Get Company
- Get Company Employees
- Update Company
Company Category Actions
- List Categories
- Create Category
- Get Category
- Update Category
- Delete Category
- List Company Types
- Create Company Type
- Get Company Type
- Update Company Type
- Delete Company Type
Component Actions
- Get Component
- Create Component
- Update Component
- Delete Component
- List Components
- Get Component Types
- Create Component Type
- Update Component Type
- Delete Component Type
CPU Actions
- Create CPU
- Delete CPU
- Get All CPUs
- Get CPU
- Update CPU
Domain Actions
- Create Domain
- Get Domain by ID
- Update Domain
- Delete Domain
- List Domains By Company
- DNS Lookup
Employee Actions
- Get Technicians
- Create Employee
HDD Type Actions
- Create HDD Type
- Delete HDD Type
- Get All HDD Types
- Get HDD Type
- Update HDD Type
IP Actions
- Get IPs
- Create IP
- Update IP
- Delete IP
Mail Actions
- Test SMTP Settings
- Get Mail List
- Get Pending Retries
- Retry Sending Mail
- Delete Retry Mail
- Get Mail
- Delete Mail
Manufacturer Actions
- Create Manufacturer
- Delete Manufacturer
- Get All Manufacturers
- Get Manufacturer
- Update Manufacturer
Operating System Actions
- Create OS
- Delete OS
- Get All OS
- Get OS
- Update OS
PC Actions
- Create PC
- Delete PC
- Get PC by ID
- List PCs
- Update PC
Periphery Actions
- Get Periphery
- List Peripheries
- Get Periphery Types
- Create Periphery Type
- Update Periphery Type
- Delete Periphery Type
- Assign Periphery
- Delete Periphery Assignment
- Update Periphery
- Create Periphery
- Delete Periphery
Project Actions
- Get Project Tickets
- Get Project Status
- Get Project Sub-Tickets
- Create Project Phase
- Update Project Phase
- Delete Project Phase
- Get Company Tickets For Project
- Get Projects For Ticket
- Assign Ticket To Project
Remote Support Actions
- Create / Import Remote Support
- Get List of Remote Supports
- Get Remote Support by ID
- Update Remote Support
- Delete Remote Support
- Get Device Assignments
- Create Device Assignment
- Delete Device Assignment
- Get Technician Assignments
- Create Technician Assignment
- Delete Technician Assignment
Search Actions
- Global Search
Service Actions
- Create Service
- Delete Service
- Get All Services
- Get Service
- Update Service
Software License Actions
- Get Software Licenses
- Create Software License
- Get Software License by ID
- Update Software License
- Delete Software License
- Get Software License Types
- Create Software License Type
- Get Software License Type
- Update Software License Type
- Delete Software License Type
- Get Expiring Licenses
- Get Software License Assignments
- Get Software License Contracts
- Copy Software License
- Get Software License Properties
- Get Software License Types Treeview
Ticket Actions
- Create Comment
- Create Ticket
- Delete Comment
- Delete Ticket
- Get Absent Technician Tickets
- Get Ticket by ID
- Get Ticket History
- Merge Tickets
- Update Ticket
- Update Comment
Ticket Content Actions
- Get Ticket Documents
- Get Ticket Document
- Get Ticket Images
- Get Ticket Image
- Upload Document / Image
Ticket List Actions
- Get Company Tickets
- Get Custom Ticket List
- Get General Tickets
- Get Local Admin Tickets
- Get Not Identified Tickets
- Get Own Tickets
- Get Repair Tickets
- Get Technician Tickets
- Get Tickets With Role
Ticket State Actions
- Get Ticket States
- Create Ticket State
- Update Ticket State
- Delete Ticket State
Timestamp Actions
- Get Timestamps
- Get Timestamp Info
- Get Timestamp Statistics
- Create Timestamp
- Update Timestamp
- Save Day Timestamps
- Create Day Closing(s)
- Delete Day Closing(s)
- Get Day Closing Till Date
- Create Day Closings Till Date
- Set Initial Balance
- Get Pause Configs
- Create Pause Config
- Update Pause Config
- Delete Pause Config

Call → Create / Import Call

AI-generated

Summary

Creates or imports a call in TANSS. Either provide a raw call JSON payload via callJson, or construct the call using the fields in createCallFields. Requires a valid API token from the TANSS web interface.

Inputs

apiToken (required) — API token obtained from the TANSS web interface (must be generated in TANSS).
callJson — If provided (valid JSON), this object will be posted as-is. Otherwise the fields below / collection are used to build the payload. Default empty string.
createCallFields — Collection of fields used to build the call payload when callJson is not provided. Includes date (unix timestamp), fromPhoneNumber, toPhoneNumber, direction, callId, telephoneSystemId, company/employee IDs, connectionEstablished, durationTotal/durationCall, group, numberIdentifyState, and phone participants (via phoneParticipantsJson or phoneParticipants collection).

Output shape

The operation returns the created/imported call data from the TANSS API. Specific return fields are not detailed in the provided source; refer to TANSS API documentation for exact shape.

If callJson is supplied, all other fields are ignored and the JSON object is posted directly. Direction defaults to INTERNAL if not specified. Phone participants can be provided as a JSON string (phoneParticipantsJson) or via the fixedCollection phoneParticipants (each participant has idString and employeeId).

TANSSInstall