Actions208
- Activity Feed Actions
- Availability Actions
- Call Actions
- Call User Actions
- Callback Actions
- Chat Actions
- Checklist Actions
- Company Actions
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- Component Actions
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- Employee Actions
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- Get Software Licenses
- Create Software License
- Get Software License by ID
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- Create Software License Type
- Get Software License Type
- Update Software License Type
- Delete Software License Type
- Get Expiring Licenses
- Get Software License Assignments
- Get Software License Contracts
- Copy Software License
- Get Software License Properties
- Get Software License Types Treeview
- Ticket Actions
- Ticket Content Actions
- Ticket List Actions
- Ticket State Actions
- Timestamp Actions
Chat → Get Chats
AI-generatedSummary
Retrieves chats from TANSS using the configured authentication mode, applying any supplied filters and message or linked-entity options.
Inputs
- Auth Mode — Choose Generated Token or User Login (Auto Refresh); defaults to User Login.
- Chats Filter Fields — Optional filters: employee ID, expected-time expiration, chat IDs, status, search text, link type and ID, link IDs, creator ID, and whether to show only chats the user participated in. Defaults include status OPEN; other fields use empty, false, or zero values.
- Load Messages — Choose NONE, ALL, or LAST to control message loading; defaults to NONE.
- Fill Linked Entities — Whether to fill linked entities in the returned chats; defaults to false.
- Minimum Creation Date (Timestamp) — Optional minimum creation timestamp; defaults to 0.
- Items Per Page — Optional page size; defaults to 0.
- Page — Optional page number; defaults to 0.
Output shape
A list of chat records returned by TANSS.
The supplied source pack exposes only function signatures, so it does not show response parsing or pagination behavior. Chat IDs and link IDs are entered as JSON arrays.
Examples
Example 1: Find open chats for an employee and include their latest message.
Set Employee ID, leave Status as OPEN, and set Load Messages to LAST.