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Callback → Change Callback State
AI-generatedSummary
Update the state of a specific callback in TANSS and optionally provide details about the change such as info text, timestamp, and employee ID.
Inputs
- Auth Mode — Select the TANSS credential type for authenticated requests, either a generated token or user login with auto refresh.
- Callback ID (required) — The unique identifier of the callback whose state you want to change.
- Change State Fields — Specify the new state to assign to the callback and optionally add a free-text note, a timestamp for when the state change occurred, and the employee ID responsible for the change.
Output shape
a JSON object representing the updated callback state or confirmation of the state change
The output includes the updated details of the callback state. Authentication is required and depends on selected Auth Mode. The operation requires the callback ID and accepts optional fields for state change details.