TANSS

Interact with the TANSS API

Actions208

Activity Feed Actions
- Get Number of Unseen Events
- Get Rule Assignments
- List User Items
- Mark All as Seen
Availability Actions
- Get Availability
- Get Availability Types
Call Actions
- Create / Import Call
- Get a List of Phone Calls
- Get Phone Call By ID
- Update Phone Call
- Identify Phone Call
- Get All Employee Assignments
- Create Employee Assignment
- Delete Employee Assignment
- Creates a Call Notification
Call User Actions
- Get a List of Phone Calls
- Get Phone Call By ID
- Identifies a Phone Call
Callback Actions
- Create Callback
- Get a List of Callbacks
- Get Callback by ID
- Update Callback
- Change Callback State
Chat Actions
- Create Chat
- Get Chats
- Get Chat
- Get Chat Close Requests
- Create Chat Message
- Add Participant
- Delete Participant
- Close Chat
- Accept/Decline Close Request
- Re-Open Chat
Checklist Actions
- Assign Checklist
- Check Item
- Copy Checklist
- Create New Version
- Delete Checklist
- Get Assigned Checklists
- Get Checklist
- Get Checklist Process
- Get Checklists
- Remove Checklist
- Update Checklist
- Update Checklist Action
Company Actions
- Create Company
- Get Company
- Get Company Employees
- Update Company
Company Category Actions
- List Categories
- Create Category
- Get Category
- Update Category
- Delete Category
- List Company Types
- Create Company Type
- Get Company Type
- Update Company Type
- Delete Company Type
Component Actions
- Get Component
- Create Component
- Update Component
- Delete Component
- List Components
- Get Component Types
- Create Component Type
- Update Component Type
- Delete Component Type
CPU Actions
- Create CPU
- Delete CPU
- Get All CPUs
- Get CPU
- Update CPU
Domain Actions
- Create Domain
- Get Domain by ID
- Update Domain
- Delete Domain
- List Domains By Company
- DNS Lookup
Employee Actions
- Get Technicians
- Create Employee
HDD Type Actions
- Create HDD Type
- Delete HDD Type
- Get All HDD Types
- Get HDD Type
- Update HDD Type
IP Actions
- Get IPs
- Create IP
- Update IP
- Delete IP
Mail Actions
- Test SMTP Settings
- Get Mail List
- Get Pending Retries
- Retry Sending Mail
- Delete Retry Mail
- Get Mail
- Delete Mail
Manufacturer Actions
- Create Manufacturer
- Delete Manufacturer
- Get All Manufacturers
- Get Manufacturer
- Update Manufacturer
Operating System Actions
- Create OS
- Delete OS
- Get All OS
- Get OS
- Update OS
PC Actions
- Create PC
- Delete PC
- Get PC by ID
- List PCs
- Update PC
Periphery Actions
- Get Periphery
- List Peripheries
- Get Periphery Types
- Create Periphery Type
- Update Periphery Type
- Delete Periphery Type
- Assign Periphery
- Delete Periphery Assignment
- Update Periphery
- Create Periphery
- Delete Periphery
Project Actions
- Get Project Tickets
- Get Project Status
- Get Project Sub-Tickets
- Create Project Phase
- Update Project Phase
- Delete Project Phase
- Get Company Tickets For Project
- Get Projects For Ticket
- Assign Ticket To Project
Remote Support Actions
- Create / Import Remote Support
- Get List of Remote Supports
- Get Remote Support by ID
- Update Remote Support
- Delete Remote Support
- Get Device Assignments
- Create Device Assignment
- Delete Device Assignment
- Get Technician Assignments
- Create Technician Assignment
- Delete Technician Assignment
Search Actions
- Global Search
Service Actions
- Create Service
- Delete Service
- Get All Services
- Get Service
- Update Service
Software License Actions
- Get Software Licenses
- Create Software License
- Get Software License by ID
- Update Software License
- Delete Software License
- Get Software License Types
- Create Software License Type
- Get Software License Type
- Update Software License Type
- Delete Software License Type
- Get Expiring Licenses
- Get Software License Assignments
- Get Software License Contracts
- Copy Software License
- Get Software License Properties
- Get Software License Types Treeview
Ticket Actions
- Create Comment
- Create Ticket
- Delete Comment
- Delete Ticket
- Get Absent Technician Tickets
- Get Ticket by ID
- Get Ticket History
- Merge Tickets
- Update Ticket
- Update Comment
Ticket Content Actions
- Get Ticket Documents
- Get Ticket Document
- Get Ticket Images
- Get Ticket Image
- Upload Document / Image
Ticket List Actions
- Get Company Tickets
- Get Custom Ticket List
- Get General Tickets
- Get Local Admin Tickets
- Get Not Identified Tickets
- Get Own Tickets
- Get Repair Tickets
- Get Technician Tickets
- Get Tickets With Role
Ticket State Actions
- Get Ticket States
- Create Ticket State
- Update Ticket State
- Delete Ticket State
Timestamp Actions
- Get Timestamps
- Get Timestamp Info
- Get Timestamp Statistics
- Create Timestamp
- Update Timestamp
- Save Day Timestamps
- Create Day Closing(s)
- Delete Day Closing(s)
- Get Day Closing Till Date
- Create Day Closings Till Date
- Set Initial Balance
- Get Pause Configs
- Create Pause Config
- Update Pause Config
- Delete Pause Config

Remote Support → Create / Import Remote Support

AI-generated

Summary

Create or import a remote support entry in TANSS.

Inputs

apiToken (required) — API token obtained from the TANSS web interface (must be generated in TANSS)
remoteObject — Fields for the remote support record

Output shape

object

Return type not explicitly declared in properties or source; outputs depend on TANSS API response.

Examples

Example 1: Create a new remote support record with minimal fields

Set apiToken and provide at least one remoteObject field (e.g., employeeId).

TANSSInstall

Actions208

Remote Support → Create / Import Remote Support

Summary

Inputs

Output shape

Examples

Example 1: Create a new remote support record with minimal fields

Discussion

TANSS