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Chat → Create Chat
AI-generatedSummary
Create a new chat record in TANSS with various optional details such as description, link ids, status, participant and message arrays, timestamps, and employee references.
Inputs
- Auth Mode — Selects the authentication method used for the request; either 'Generated Token' or 'User Login (Auto Refresh)'.
- Create Chat Fields — A collection of optional fields to specify the chat's properties including ID, description, link type and ID, status (OPEN or CLOSED), employee IDs for creator and closer, timestamps for creation and expected response, arrays of messages, participants, and logs in JSON format.
Output shape
a single JSON object representing the created chat record.
The output contains the created chat data as returned by the TANSS API. The input fields are optional and default to empty or zero where applicable.
Examples
Example 1: Create chat with minimal information
Set Auth Mode to 'User Login (Auto Refresh)', leave Create Chat Fields empty or minimal, to create a chat with default values.
Example 2: Create chat with detailed info
Set Auth Mode as needed, provide ID, description, link IDs, status, employee IDs, expected response time, creation date, and JSON arrays for messages, participants, and logs to create a fully detailed chat.