Z-PROInstall

Summary

Create a note on a specified ticket in the Z-PRO system by providing the content, ticket ID, and optionally user ID and a unique front-end identifier.

Inputs

• notes — Text content of the note to be added to the ticket.
• ticketId — ID of the ticket that will receive the note.
• userId — ID of the user creating the note.
• idFront — Unique key generated by the client system for identifying the note creation action (must be unique to avoid duplicates).

Output shape

a single record representing the created note entry

The output corresponds to the API response containing the created note data. Operation supports optional request options like batching, proxy, timeout, and SSL handling.

Examples

Example 1: Add a note with custom text to a ticket with a specified ticket ID and user ID

Set 'notes' to desired text, 'ticketId' to target ticket's ID, and optionally 'userId' for the author.

Links

• n8n community nodes installation guide