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Z-PRO

Consome a API externa da Z-PRO (multiatendimento WhatsApp e outros canais)

Actions198

Tickets → Update Ticket Channel

AI-generated

Summary

Update the communication channel of a specified ticket by providing its Ticket ID, the new WhatsApp channel ID, and the channel type.

Inputs

  • Ticket ID — The identifier of the ticket whose communication channel will be changed.
  • Whatsapp ID — The identifier of the new WhatsApp channel to assign to the ticket.
  • Channel — The type of channel to set (e.g., whatsapp, baileys, waba).
  • Request Options — Optional settings such as batching, request timeout, proxy, and SSL certificate handling to control how the update request is sent.

Output shape

a single record representing the API response to the update request

Outputs the response received from the API; no pagination or list return is expected. Error handling is based on API response.

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