Z-PROInstall

Summary

Update the details of an existing ticket in the Z-PRO system by specifying various attributes such as ticket ID, user ID, status, queue assignment, integration statuses, and chat flow ID.

Inputs

• Ticket ID — ID of the ticket to update.
• User ID — ID of the user making the update.
• Status — Ticket status; valid values are 'pending', 'open', or 'closed'.
• Queue ID — ID of the ticket's queue; setting to null (empty string) removes queue assignment.
• Typebot Status — Boolean flag for Typebot integration status.
• Chatgpt Status — Boolean flag for ChatGPT integration status.
• Dialogflow Status — Boolean flag for Dialogflow integration status.
• Dify Status — Boolean flag for Dify integration status.
• N8n Status — Boolean flag for N8N integration status.
• Chat Flow ID — Chat flow identifier; setting to null (empty string) removes the chat flow.

Output shape

a single updated ticket record

The operation returns the updated ticket data as a single item in the output. Optional parameters not provided will not be changed. Supports additional request options such as batching, proxy, timeout, and ignoring SSL issues.

Links

• n8n community nodes installation guide