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IT Glue

Utilize the IT Glue API

Configuration → Get by ID

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Overview

This node operation retrieves a specific configuration item from the IT Glue system by its unique ID. It is useful for scenarios where detailed information about a particular configuration is needed, such as fetching configuration details for IT asset management or auditing purposes. Users can also include related data such as adapters, attachments, interfaces, status, type, contact, location, manufacturer, model, operating system, organization, and related items to get a comprehensive view of the configuration.

Use Case Examples

  1. Retrieve configuration details by ID to display in a dashboard.
  2. Fetch configuration along with related manufacturer and model information for reporting.
  3. Get configuration data including attachments and related items for troubleshooting.

Properties

Name Meaning
Configuration ID The unique identifier of the configuration to retrieve, required to specify which configuration item to fetch.
Include Related Data Allows selection of related configuration data to include in the response, such as adapters, attachments, configuration interfaces, status, type, contact, location, manufacturer, model, operating system, organization, and related items.

Output

JSON

  • id - The unique identifier of the retrieved configuration.
  • name - The name of the configuration item.
  • description - Description or details about the configuration.
  • relatedData
    • adapters - Included adapter data if requested.
    • attachments - Included attachments if requested.
    • configurationInterfaces - Included configuration interfaces if requested.
    • configurationStatus - Included configuration status if requested.
    • configurationType - Included configuration type if requested.
    • contact - Included contact information if requested.
    • location - Included location information if requested.
    • manufacturer - Included manufacturer details if requested.
    • model - Included model details if requested.
    • operatingSystem - Included operating system details if requested.
    • organization - Included organization details if requested.
    • relatedItems - Included related items if requested.

Dependencies

  • IT Glue API key credential

Troubleshooting

  • Ensure the Configuration ID provided is valid and exists in the IT Glue system to avoid 'not found' errors.
  • If related data is requested but not returned, verify that the related entities exist and the API user has permission to access them.
  • Check API key credentials and permissions if authentication errors occur.

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