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IT Glue

Utilize the IT Glue API

Actions111

Document → Get

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Overview

This node operation retrieves documents from the IT Glue system based on specified filters and pagination options. It is useful for scenarios where users need to fetch document data such as document ID, name, organization ID, and timestamps for creation or updates. For example, it can be used to get all documents created after a certain date or to limit the number of documents returned for processing or reporting.

Use Case Examples

  1. Fetch all documents created since a specific date to monitor recent changes.
  2. Retrieve a limited number of documents by name for quick review or processing.

Properties

Name Meaning
Return All Whether to return all results or only up to a given limit.
Limit Maximum number of document results to return when 'Return All' is false.
Filters Criteria to filter the documents by creation date, document ID, name, organization ID, or update date.

Output

JSON

  • id - The unique identifier of the document.
  • name - The name of the document.
  • organization_id - The ID of the organization associated with the document.
  • created_at - Timestamp when the document was created.
  • updated_at - Timestamp when the document was last updated.

Dependencies

  • IT Glue API with appropriate API key credentials

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access document data.
  • If no documents are returned, verify that the filter criteria are correct and that documents matching those filters exist.
  • Limit and Return All options must be used correctly; setting Return All to false requires a valid Limit value.
  • Check for network connectivity issues or API rate limits that might prevent successful data retrieval.

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