Overview

This node operation retrieves a specific document image from the IT Glue system by its unique ID. It is useful in scenarios where you need to access or display a particular document image stored in IT Glue, such as fetching an image for review, processing, or integration with other systems.

Use Case Examples

1. Retrieve a document image by its ID to display it in a custom dashboard.
2. Fetch a document image to attach it to a report or another system automatically.

Properties

Output

JSON

• id - The unique identifier of the retrieved document image.
• name - The name or title of the document image.
• url - The URL or link to access the document image.
• created_at - Timestamp when the document image was created.
• updated_at - Timestamp when the document image was last updated.

Dependencies

• IT Glue API key credential for authentication

Troubleshooting

• Ensure the provided Image ID exists in the IT Glue system; otherwise, the node will return an error indicating the image was not found.
• Verify that the API key credential has sufficient permissions to access document images.
• Check network connectivity to the IT Glue API endpoint if requests fail.

Links

• IT Glue Node GitHub Repository - Official repository for the IT Glue node implementation, including documentation and source code.
• IT Glue API Documentation - Official API documentation for IT Glue, useful for understanding available endpoints and data structures.